Refund Policy

Last updated: November 2025

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At Bypass Outlaw Co, every item is created to order through our print and fulfillment partners. Because products are custom-made, we generally do not offer refunds for buyer’s remorse, incorrect size, or change of mind once production begins.

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1. Refund Eligibility

Refunds may be issued if:

• Your item arrives damaged, defective, or incorrect

• Your order is lost in transit and cannot be located after carrier investigation

• Your order is canceled before production has started

To qualify, please contact us within 14 days of delivery with your order number and clear photos of the issue.

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2. Non-Refundable Situations

We cannot issue refunds for:

• Incorrect shipping addresses provided by the customer

• Delays caused by carriers or customs

• Items damaged through wear, misuse, or washing

• Digital downloads or final-sale products

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3. Refund Process

Once your refund is approved, it will be issued to your original payment method within 5–10 business days. You’ll receive a confirmation email when your refund is processed.

If you used a third-party payment method (like PayPal or Apple Pay), processing times may vary based on that provider’s policies.

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4. Replacements

In most cases of damaged or incorrect items, we’ll offer a free replacement rather than a refund to speed up resolution.

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5. How to Request a Refund

To start a refund request, email taylorproffitt97@gmail.com with:

• Your order number

• Photos showing the issue

• A short description of the problem

We’ll review your request and respond within 2 business days.